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Fulfillment and Shipping |
| Fulfillment and Shipping |
| Back Order Policy |
- In the event that any of your items are not in stock, MLO will process the complete order and ship all in-stock
items immediately. Out-of-stock items will ship as they become available.
- You will not be charged for any merchandise until it ships.
- You will pay shipping costs only for the initial shipment of any order. MLO will not charge you for additional shipments
of backordered items.
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| Shipment Tracking |
| When your order ships, you will receive an email confirmation that includes the carrier's tracking number.
Tracking information is not available for oversized merchandise. You may use the links below to track your shipments. |
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| Shipping Options |
- Domestic
- International
- Oversized Packages
- Merchandise that exceeds UPS size limits will ship via common carrier. MLO will select
the most cost effective carrier. You will receive an email notification of costs prior to shipping.
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| Insurance |
| Insurance is automatically included with all orders. There is no additional charge for insurance. |
| Damaged Merchandise |
| If your merchandise was damaged in shipping, see the Returns Page
for details on exchanges and insurance claims. |
| Default Shipping Information |
| Use the Account Maintenance page to change the default ship-to address. |
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